Troubleshooting
Find the right support path when Waylr data or workflows look wrong.
Troubleshooting
Most support requests are easier to resolve when they start with the exact screen, action, and expected result.
Before contacting support
- Refresh the page and retry the action.
- Confirm whether the issue is subscriptions, Gmail Import, bookkeeping, or billing.
- Note the subscription or transaction involved.
- Open Support from the account menu.
What to include
- The page where the issue happened
- What you clicked or changed
- What you expected to happen
- What happened instead
- Browser or device details for layout issues
What not to include
Do not send passwords, full card numbers, or sensitive account credentials through feedback.